Restaurant Accident Claims in Ireland

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This information is for educational purposes only and does not constitute legal advice. Every case is different and outcomes vary. Consult a qualified solicitor for advice specific to your situation.

If you've been injured in a restaurant in Ireland, you may have a public liability claim. Restaurant owners owe customers a duty of care under the Occupiers' Liability Act 1995 [1]. A restaurant accident claim covers slips and falls, burns from hot food or drinks, allergic reactions caused by poor allergen disclosure, falling objects, and collapsing furniture. Claims must be submitted to the Injuries Resolution Board (IRB, formerly PIAB) [2] before court proceedings can begin. The time limit is two years from the date of the accident under the Statute of Limitations 1957 [3].

Report the accident to management immediately. Photograph the hazard. Request CCTV preservation in writing. See a doctor the same day. Apply to the IRB within two years (fee: €45 online). Sources: Occupiers' Liability Act 1995; IRB guidance.

Contents
Irish law applies: The Occupiers' Liability Act 1995 (not the UK 1957 Act) governs restaurant liability in Ireland. 1
Time limit: Two years from the accident or date of knowledge. Not three years (that's the UK rule). 3
IRB mandatory: All claims (except medical negligence) must go to the IRB first. Application fee: €45 online, €90 by post. 2
Compensation framework: Awards follow the Judicial Council Personal Injuries Guidelines [4], not the UK's JCG.

Important for searchers in Ireland: Many pages ranking for "restaurant accident claim" apply UK law (3-year limit, UK Occupiers' Liability Act 1957, Judicial College Guidelines). None of those apply in Ireland. This guide covers Irish law only.

Restaurant accident claim process in Ireland: report, evidence, IRB, assessment (left to right) Report to manager + photograph hazard Preserve CCTV + see doctor same day Apply to IRB (€45 online, within 2 yrs) IRB assessment or Authorisation for court
Left to right: report and photograph, preserve evidence, apply to the Injuries Resolution Board, receive assessment or court authorisation.

Could you have a restaurant accident claim? Quick check:

1. Were you a customer or lawful visitor in a restaurant, cafe, or dining venue in Ireland?

This is general guidance, not legal advice. A solicitor can confirm whether your specific circumstances support a claim.

What is a restaurant accident claim in Ireland?

A restaurant accident claim is a public liability claim brought by a customer injured because of unsafe conditions or negligent service in a restaurant, cafe, or dining venue. The claim is brought against the occupier of the premises. Under Irish law, the occupier is the person or company who controls the restaurant, whether they own it or lease it.

Restaurant accidents differ from workplace injury claims. If you're a customer, your claim falls under occupiers' liability or ordinary negligence. If you're a staff member, your claim falls under employers' liability, which is a separate area of law with different rules.

This page covers customer claims only. Staff injured in restaurant kitchens should speak to a solicitor about a workplace injury claim.

What types of accidents happen in Irish restaurants?

Restaurant accidents go well beyond the typical slip on a wet floor. Five distinct hazard categories arise regularly in Irish claims. Each triggers different evidence requirements.

Common restaurant accident types and their typical causes
Accident typeCommon causesKey evidence
Slips, trips and fallsSpilled drinks, mopped floors without warning signs, torn carpet, uneven stepsPhotos of hazard, cleaning logs, CCTV, witness statements
Burns and scaldsScalding coffee or soup spilled by staff, overheated plates, defective containersMedical records of burn severity, incident report, staff training records
Allergic reactionsMissing or inaccurate written allergen information, cross-contaminationMenu or allergen board (photographed), FSAI records, hospital records
Falling objectsShelving collapse, decorations falling, poorly stacked itemsPhotos, witness accounts, maintenance records
Furniture collapseBroken chair legs, unstable high chairs, collapsing booth seatingPreserved chair or furniture, photos, prior complaints

For detailed guidance on wet floor claims, see our dedicated page. The restaurant page you're reading focuses on how these hazards combine within the specific dining environment.

Who is legally responsible for a restaurant accident?

The occupier of the restaurant is primarily responsible. Under Section 1 of the Occupiers' Liability Act 1995, the occupier is the person who exercises control over the premises. 1 This is usually the restaurant owner or operator, but it could also be a management company, franchise holder, or landlord depending on the lease terms.

Where the restaurant occupies space within a larger premises (a shopping centre food court, for example), liability may be split between the restaurant operator and the centre's management company. Each controls different parts of the shared space.

Identifying the correct respondent matters. Your solicitor will check insurance policies and lease arrangements to name the right party on the IRB application.

How does the Occupiers' Liability Act 1995 apply to restaurants?

The 1995 Act classifies every person who enters a restaurant as a "visitor" owed the highest duty of care. Section 3(1) requires the occupier to take reasonable care to ensure that a visitor does not suffer injury or damage from any danger on the premises. 1

The Courts and Civil Law (Miscellaneous Provisions) Act 2023 amended Section 3 of the 1995 Act. Courts must now consider specific factors when assessing whether the occupier met their duty. These include the probability that a danger existed, the probability that someone would be injured, the severity of the likely injury, and the practicability and cost of preventative measures. William Fry analysis (2023) [5]

This means a court will ask: could the restaurant have reasonably prevented the hazard? A spill left unattended for twenty minutes with no warning sign is different from a drink that fell two seconds before someone slipped on it. Cleaning logs with timed entries become decisive evidence.

The 2023 voluntary assumption of risk rule

The 2023 Act also introduced Section 5A. An occupier doesn't owe a duty where the visitor voluntarily accepted the risk through their words or conduct. 5 If a restaurant displays clear "Wet Floor" signs and a customer walks through the marked area rather than around it, the restaurant may argue that the customer accepted the risk. This makes warning signage directly relevant to liability.

What is the difference between a premises defect and staff negligence?

The "knew or should have known" test

Most restaurant slip claims turn on a single question: did the occupier know about the hazard, or should they have known about it through reasonable inspection? Irish courts distinguish between actual notice and constructive notice.

Actual notice means the restaurant was directly aware of the hazard. A staff member walked past the spill, a customer reported it, or the restaurant's own CCTV shows the hazard was visible to employees. In these cases, the failure to act promptly is clear evidence of negligence.

Constructive notice means the restaurant didn't know about the hazard, but a reasonable inspection system would have caught it. If a spill sat on the floor for 30 minutes during a busy service and no staff member checked the dining area, the court can infer that the restaurant should have known. The difference between assessment and acceptance often comes down to whether the restaurant can produce timed cleaning logs showing regular floor checks.

If no cleaning log system exists at all, that absence itself becomes evidence. It suggests the restaurant had no inspection procedure to detect hazards before customers encountered them.

Decision flowchart: did the restaurant have actual or constructive notice of the hazard? The Notice Test: Did the Restaurant Know? Did staff know about the hazard? YES NO Did they act promptly to fix it? Would regular checks have caught it? NO YES YES NO ACTUAL NOTICE Strong negligence evidence NO NEGLIGENCE Restaurant acted properly CONSTRUCTIVE NOTICE Negligence likely provable HARDER CASE Hazard too recent
The notice test in restaurant accident claims. Courts ask whether the restaurant knew about the hazard (actual notice) or should have known through reasonable inspection (constructive notice).

Static defects vs operational negligence

Irish law distinguishes between injuries caused by the physical state of the premises and injuries caused by actions of staff. The Occupiers' Liability Act 1995 covers the "state of the premises." Torn carpet, broken steps, a cracked chair leg, or a structurally defective ramp fall under the Act. 1

Accidents caused by staff activity fall under ordinary negligence principles. A waiter dropping a tray of hot coffee on a customer is operational negligence, not a premises defect. Irish Legal Guide [6] explains this distinction in detail.

Both routes can lead to compensation. For premises defects, the court assesses the occupier's inspection and maintenance systems. For operational negligence, the court assesses staff training, supervision, and the reasonableness of the specific action that caused harm.

Can you claim for an allergic reaction in a restaurant?

Yes. Under S.I. No. 489 of 2014, every restaurant in Ireland must provide written allergen information for 14 regulated allergens at the point of sale. This obligation comes from S.I. No. 489 of 2014 [7], which implements EU Regulation 1169/2011 on food information to consumers.

Restaurants cannot rely on verbal assurances alone. The allergen information must be in written format and visible before the customer orders. A verbal "it should be fine" from a waiter does not meet the legal standard. 7

If a customer with a known allergy tells staff, relies on a menu that fails to list the allergen in writing, and suffers a reaction requiring emergency treatment, the restaurant faces serious liability. An estimated 3% of people in Ireland have a food allergy. Around 100 food-related anaphylaxis hospitalisations occurred in Ireland in one year alone, according to FSAI data. FSAI allergen guidance [8]

Building a strong allergen claim often involves requesting the restaurant's HACCP records and the evidence gathered by Environmental Health Officers during any inspection.

One aspect the official guidance doesn't always make clear: precautionary labels like "may contain traces of nuts" only cover accidental cross-contamination. They cannot substitute for the mandatory written declaration of allergens that are intentionally used as ingredients. 8 A restaurant that hides behind a generic "may contain" notice while failing to list specific allergens in each dish has not met its legal obligations under S.I. 489/2014.

Can you claim for burns or scalds from hot food or drinks?

Burns from hot food or drinks served negligently are a valid basis for a restaurant accident claim in Ireland. Common scenarios include a waiter spilling hot coffee, soup served in a defective bowl that shatters, or a hot plate placed without warning within reach of a child.

Burn injuries range from minor first-degree scalds to severe second and third-degree burns requiring skin grafting and ongoing treatment. Severe facial or hand burns can result in permanent scarring and psychological injury, both of which attract higher compensation under the Personal Injuries Guidelines.

The duty of care extends to foreseeable risks with children. Placing boiling soup directly in front of a young child creates a foreseeable hazard. In one Irish case, a court approved a €41,000 settlement for a child who suffered second-degree scald burns after pulling a bowl of hot soup placed within reach. 14

What evidence helps prove a restaurant accident claim?

Strong evidence connects the hazard to the occupier's failure to act. We call this the Restaurant Incident Preservation Protocol: seven steps, done within hours, that protect the evidence most likely to disappear.

  1. Report the accident to the manager and ask for it to be entered in the restaurant's accident report book. If the manager says they don't have an accident book or refuses to record the incident, write your own account on your phone immediately: date, time, what happened, manager's name, and their response when you asked. Send yourself an email with these details to create a time-stamped record. A restaurant's failure to maintain an accident book can itself be evidence of a poor safety culture.
  2. Photograph the hazard before anyone cleans or repairs it. Capture the floor, the spill, the broken furniture, the missing warning sign. Photograph the absence of warning signs (frame the area showing no sign is visible). Photograph your footwear soles to pre-empt the shoe argument. Capture the lighting conditions and approach path. If cleaning equipment is nearby, photograph it. If none is visible, that's worth documenting too.
  3. Request CCTV preservation in writing. Most restaurant systems overwrite footage within 7 to 14 days. A written request (or a solicitor's preservation letter) creates a legal obligation to retain it.
  4. Collect witness details. Other diners or staff who saw the accident or the hazard beforehand.
  5. See a doctor the same day. An A&E or GP record created on the day of the accident links the injury directly to the incident.
  6. Keep your clothing and footwear. Insurers often argue that inappropriate footwear contributed to a fall. Preserving what you wore eliminates that argument.
  7. Photograph your injuries each week as they heal. This documents the progression for your medical report.

Cleaning logs are often the most contested piece of evidence. If the restaurant maintains timed cleaning records showing regular floor checks, that strengthens the occupier's defence. If no such records exist, it suggests a lack of system, which strengthens your claim.

Evidence preservation urgency: how quickly each evidence type disappears after a restaurant accident Evidence Preservation Urgency Physical hazard Hours (cleaned immediately) Medical link Same day (strongest if recorded day of accident) CCTV footage 7–14 days (auto-overwritten) Witness memory Days to weeks (fades over time) Footwear/clothing Preserve immediately (do not wash or discard)
How quickly key evidence disappears after a restaurant accident. Act within hours for physical hazards and footwear. Request CCTV within days. See a doctor the same day.

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What most guides miss about restaurant claims in Ireland:

  • Courts decide most slip claims on the "knew or should have known" test, not just whether a spill existed.
  • A "may contain" allergen label does not satisfy the restaurant's legal duty to declare intentionally used allergens in writing.
  • Insurers routinely check claimants' social media for posts that contradict the claimed injury.
  • If the restaurant has since closed, your claim still stands against the insurer.

How do FSAI enforcement records support a negligence claim?

The Food Safety Authority of Ireland (FSAI) publishes enforcement orders on its website every month. According to the FSAI's 2025 annual enforcement summary, 127 enforcement orders [9] were served on food businesses across Ireland that year, including 102 closure orders. Restaurants were closed for failures such as rodent infestations, unsafe food storage, and absence of food safety management systems.

These records are publicly searchable. If the restaurant where you were injured has previously received a closure order or improvement order from the FSAI, that documented history of poor safety standards can strengthen a negligence claim. It shows a pattern of non-compliance with basic safety duties.

Environmental Health Officers (EHOs) from the HSE carry out inspections on behalf of the FSAI. An adverse EHO report about a restaurant's premises conditions provides strong, independent evidence of a breach of the occupier's duty of care.

What should you do immediately after a restaurant accident?

The first 48 hours determine the strength of most restaurant claims. Delay destroys evidence. CCTV gets overwritten. Hazards get cleaned. Staff forget details.

Follow the seven-step Restaurant Incident Preservation Protocol: report to the manager, photograph the hazard, request CCTV preservation in writing, collect witness details, see a doctor the same day, keep your clothing and footwear, and photograph your injuries weekly. The two most time-critical steps are requesting CCTV preservation (within 24 hours if possible) and seeing a doctor (same day).

A detail that catches many claimants off guard: restaurant managers sometimes offer to "sort it out" informally or cover a medical bill on the spot. Accepting informal arrangements without documenting the accident can weaken your position later if the injury turns out to be more serious than it first appeared.

Avoid discussing fault at the scene. Phrases like "it was my own fault" or "I should have been more careful" can be used against you later, even if said in the shock of the moment.

Contact a solicitor within days, not weeks. Early legal involvement allows a formal preservation letter to be sent to the restaurant and its insurer before critical evidence disappears. The Restaurant Incident Preservation Protocol works best when a solicitor can enforce it with a legal letter within the first week.

How does the restaurant accident claims process work in Ireland?

All restaurant accident claims in Ireland must be submitted to the Injuries Resolution Board (IRB) before court proceedings can begin. The IRB, formerly known as the Personal Injuries Assessment Board (PIAB), was restructured under the Personal Injuries Resolution Board Act 2022 [10].

Key stages of the Irish restaurant accident claims process
StepActionTimeline
1Notify the restaurant (respondent) in writing within one month of the accidentWithin 1 month
2Gather medical report from treating doctorAs injuries stabilise
3Submit IRB application with medical report and supporting evidence (fee: €45 online)Within 2-year limit
4Restaurant's insurer has 90 days to consent to IRB assessment90 days
5IRB assesses the claim (target: within 9 months of consent)Approx. 9 months
6Both parties accept or reject the assessment. If rejected, IRB issues Authorisation for court28 days to decide

According to the IRB's Award Values Report for H2 2024 [11], the board received 20,837 total claim applications in 2024, of which 4,780 were public liability claims. The median award value across all categories was €13,000, a 29% decrease from 2020 levels. The IRB has also reported a 35% overall reduction in personal injury claims since 2019, with claims in cafes, hotels, and restaurants more than halving during that period. 17

The 2022 Act also introduced mediation as a formal resolution mechanism. Before or during the assessment process, either party can request mediation through the IRB. If both sides agree, a trained mediator works toward a settlement without the need for formal assessment or court. This option is not widely mentioned in guides, but it can resolve straightforward restaurant claims faster than the full assessment track.

The timing matters more than most guides suggest: applying to the IRB before your injuries have fully stabilised can result in a lower assessment. However, waiting too long risks butting up against the two-year limit. Most solicitors aim to apply once the treating doctor can give a clear prognosis, which typically takes 6 to 12 months for soft tissue injuries.

For detailed guidance on the IRB process, see our public liability claims through the IRB page.

What compensation can you claim for a restaurant accident?

Compensation is split into general damages (pain and suffering) and special damages (financial losses). Under the Judicial Council Personal Injuries Guidelines (2021), which replaced the Book of Quantum in April 2021, both categories are assessed using standardised injury-specific bands. 4

General damages cover pain, suffering, and loss of quality of life. The Guidelines set specific monetary bands based on injury type, severity, and recovery timeline.

Special damages cover all financial losses caused by the accident. These include lost earnings, medical treatment costs, physiotherapy, prescription costs, and travel expenses to appointments. Every special damage claim requires supporting receipts or records.

For a detailed breakdown, see our public liability compensation guide.

Awards vary case by case. The figures in the Personal Injuries Guidelines are ranges, not fixed amounts. A solicitor can assess how the Guidelines apply to your specific injuries.

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What is the time limit for a restaurant accident claim in Ireland?

Two years from the date of the accident, or from the "date of knowledge" if the injury wasn't immediately apparent. This is set out in the Statute of Limitations 1957 as amended. 3

For children injured in a restaurant, the two-year clock doesn't start until they turn 18. A parent or guardian can bring the claim at any time before that.

For food poisoning claims, the "date of knowledge" exception is important. Symptoms may develop days after the meal. The limitation period runs from when you knew (or should reasonably have known) that the illness was connected to the restaurant. For more detail, see our time limit guide.

UK sites say three years. That applies in England and Wales under the UK Limitation Act 1980. In Ireland, the limit is two years. Relying on UK information could cause you to miss your deadline.

What if you were partly at fault for the accident?

Your compensation is reduced by the percentage of fault attributed to you. This is called contributory negligence, governed by Section 34 of the Civil Liability Act 1961 [12].

If a court finds you 25% responsible for your injuries, your compensation is reduced by 25%. Common contributory negligence arguments in restaurant claims include walking through a clearly signed wet floor area, running in the restaurant, wearing inappropriate footwear, or ignoring staff warnings.

The 2023 amendments to the Occupiers' Liability Act strengthened this area. Courts now expressly consider whether the visitor took reasonable care for their own safety when assessing the occupier's duty. 5

What will the restaurant's insurer argue?

Understanding the typical defence arguments helps you gather the right evidence from the start. Restaurant public liability insurers commonly raise these defences:

Common insurer defences in restaurant accident claims
DefenceWhat they argueHow to counter it
No notice of hazardThe spill occurred seconds before the fall, so staff had no reasonable opportunity to discover itCCTV timestamps showing the hazard existed for minutes, not seconds. Cleaning log gaps proving no inspection system
Adequate warningsWet floor signs were displayed and the customer ignored themPhotographs showing no signs were present. Witness statements. CCTV showing sign placement after the accident
Footwear or clothingThe customer wore smooth-soled shoes, high heels, or flip-flops that contributed to the fallPreserve and photograph your footwear on the day. Standard dining shoes are not unreasonable in a restaurant
DistractionThe customer was looking at their phone, carrying a child, or not watching where they walkedA restaurant must be safe for customers behaving normally. Carrying a child while dining is ordinary behaviour
Voluntary assumption of riskUnder the 2023 Section 5A, the customer saw the hazard and chose to proceedProve the hazard was not obvious, or that no alternative safe route was available

One detail that surprises clients: insurers routinely request the claimant's social media posts after an accident. Photographs showing physical activity that conflicts with the claimed injury can reduce or defeat a claim. This is why solicitors advise against posting about your recovery online.

What have Irish courts decided in restaurant cases?

Irish case law shows that courts assess both the physical condition of the premises and the behaviour of the customer. Four decided cases illustrate the principles at work across different restaurant hazard types.

Reilly v Fallon and Byrne Ltd (Exchequer Street, Dublin): A customer fractured his foot after slipping on a damp, un-gripped staircase while returning from a break. The court found the stairs were a danger in bad weather and held the restaurant liable. However, the plaintiff was seen bounding up two steps at a time. The court applied a one-third reduction for contributory negligence, reducing the €51,375 valuation to a final award of €35,250. Irish Times court report (2015) [13]

Airfield Estate soup spill: A six-month-old infant suffered second-degree scald burns when hot soup, placed directly in front of the child, was pulled off the table. The court approved a settlement of €41,000. The decision highlighted the heightened duty of care owed to young children and the foreseeable danger of placing hot liquids within a child's reach. Coleman Legal Partners report [14]

Busher v Altona Taverns (The Old Forge, Wicklow): A customer slipped and fell on a ramp leading from a smoking area. The court found the venue negligent for failing to install handrails on either side of the ramp, applying the principle from the earlier McDonald v Frossway t/a Bleu decision. The judge noted a handrail could have arrested the fall entirely. No contributory negligence was found. The award for general damages was €19,500. Irish Legal report [15] This case confirms that the absence of standard safety features (a static defect) can establish breach of duty even when the immediate trigger of the fall is disputed.

Annette O'Connor (dining table layout): The plaintiff, a hairdresser, sustained an injury after forcefully banging her knee against a table leg while seating herself for dinner. The High Court awarded €20,000 in damages. Moran & Ryan case summary [16] This case shows that liability is not restricted to floors and spills. The spatial arrangement and design of dining furniture itself carries liability risk for restaurant occupiers.

These cases are summaries based on published reports. Exact circumstances differ. A solicitor can assess how the principles from decided cases apply to your situation.

Common questions about restaurant accident claims

Can I claim if I slipped on a wet floor in a restaurant?

Yes, if the restaurant failed to clean the spill promptly, failed to display warning signs, or had no inspection system in place. The Occupiers' Liability Act 1995 requires reasonable care.

  • Cleaning logs prove (or disprove) regular checks.
  • CCTV shows how long the hazard was left.
  • Warning signs affect contributory negligence assessment.

Why it matters: A spill left for twenty minutes without a sign is treated very differently from one that occurred seconds before the fall.

Next step: Occupiers' Liability Act 1995Wet floor claims

Can I claim for food poisoning from a restaurant?

Yes, if you can show the illness was caused by food served at the restaurant. Medical evidence linking symptoms to a specific pathogen helps. FSAI complaints create an official record.

  • See a doctor promptly for diagnosis.
  • Report the illness to the FSAI.
  • Group claims (multiple people ill after the same meal) strengthen the case.

Why it matters: Food poisoning claims settle more readily when backed by official FSAI investigation findings.

Next step: FSAI guidanceIRB process

What if a child is injured in a restaurant?

Children cannot be found contributorily negligent in the same way as adults. The occupier owes a heightened duty of care, especially for foreseeable hazards like hot liquids or unstable furniture.

  • The 2-year time limit doesn't start until the child turns 18.
  • A parent or guardian brings the claim as "next friend."
  • Court approval is required for any settlement.

Why it matters: Courts expect restaurants to anticipate the behaviour of young children.

Next step: Child public liability claimsTime limits

How long does a restaurant accident claim take?

Most straightforward claims resolve within 12 to 18 months if liability isn't disputed and injuries have stabilised. Complex cases or those going to court can take longer.

  • IRB assessment target: 9 months from consent.
  • Medical recovery timeline affects when you can apply.
  • If either party rejects the IRB assessment, court proceedings add time.

Why it matters: Early evidence preservation and medical reporting shorten the overall timeline.

Next step: IRB claims processIRB guide

How quickly does restaurant CCTV get overwritten?

Most commercial CCTV systems overwrite footage within 7 to 14 days. Some retain for up to 30 days. A written preservation request creates a legal obligation to retain footage.

  • Request preservation on the day of the accident.
  • A solicitor's preservation letter adds legal weight.
  • Note the manager's name and the time of your request.

Why it matters: CCTV showing the hazard unattended for a period can prove negligence. Without it, the restaurant can deny the hazard existed.

Next step: CCTV evidence in public liability claimsEvidence guide

Why does UK law not apply to my restaurant accident in Ireland?

Ireland has its own separate legal system. The Occupiers' Liability Act 1995 (Ireland) replaced common law rules with its own statutory framework. The UK's 1957 Act has no application here.

  • Time limit: 2 years in Ireland, 3 years in England and Wales.
  • Claims process: IRB is mandatory in Ireland. No UK equivalent.
  • Compensation: Personal Injuries Guidelines (Ireland), not JCG (UK).

Why it matters: Following UK-based guides could cause you to miss the Irish two-year deadline or prepare evidence incorrectly.

Next step: Occupiers' Liability Act 1995IRB overview

Who do I actually claim against after a restaurant accident?

You claim against the occupier of the premises and their public liability insurer. In a franchise or chain, the correct respondent may be the operating company rather than the brand name.

  • A solicitor identifies the correct insured party.
  • Shopping centre food courts may involve shared liability.
  • Landlords may share responsibility for common areas.

Why it matters: Naming the wrong respondent on the IRB application wastes time and can cause procedural problems.

Next step: How to make a public liability claimSpeak with a Dublin public liability solicitor

Can I claim if another customer caused the spill I slipped on?

Yes, potentially. The question is not who caused the spill but whether the restaurant had a reasonable opportunity to discover and clean it. A spill left for several minutes during a busy service suggests the restaurant's floor inspection system was inadequate.

  • CCTV timestamps can show how long the spill existed before your fall.
  • If a spill occurred seconds before you slipped, the restaurant may argue it had no reasonable chance to act.
  • The absence of any floor-checking routine supports your claim regardless of who caused the spill.

Why it matters: This is the most common real-world scenario. Courts focus on the restaurant's inspection system, not on which customer created the hazard.

Next step: How to prove a public liability claimEvidence guide

Can I still claim if the restaurant has since closed down?

Yes. Your claim is against the restaurant's public liability insurer, not the business itself. The insurance policy covers the period when the accident occurred, regardless of whether the restaurant still trades.

  • The insurer's obligation survives the closure of the business.
  • Your solicitor can trace the insurer through the restaurant's former records or industry databases.
  • The two-year time limit still applies from the date of your accident.

Why it matters: Restaurants have a high closure rate. Many people wrongly assume the claim dies with the business.

Next step: How to make a public liability claimSpeak with a solicitor

Which court hears restaurant accident claims in Ireland?

If the IRB assessment is rejected and the case goes to court, the court depends on the value of the claim. Unlike in England and Wales (which uses County Courts), Ireland has three tiers.

  • District Court: personal injury claims up to €15,000.
  • Circuit Court: personal injury claims up to €60,000 (where most restaurant injury claims fall).
  • High Court: personal injury claims above €60,000 (severe or life-changing injuries).

Why it matters: The correct court affects procedural rules, costs, and timelines. Most restaurant claims settle before reaching court.

Next step: Courts.ie: Circuit Court civil jurisdiction [18] • Settlement vs court

Does the absence of a "wet floor" sign prove negligence?

Not automatically, but it's strong evidence. The absence of a warning, combined with evidence that the hazard existed long enough to be discovered, supports a finding of negligence.

  • Courts consider whether the restaurant had a warning sign system at all.
  • A system that exists but wasn't used is worse than having no system.
  • The 2023 Act factors (practicability, cost) apply here.

Why it matters: Warning signs are cheap and practical. A court may view their absence as evidence that the restaurant didn't take reasonable precautions.

Next step: Occupiers' Liability Act 1995 (as amended)How to prove a public liability claim

What to consider next

If the restaurant was part of a chain or franchise, how do you identify the correct insured party? See our guide on how to make a public liability claim in Ireland, which covers respondent identification.

What compensation range applies to your specific injury? Our public liability compensation page maps common restaurant injuries to the Judicial Council Personal Injuries Guidelines bands.

Can you claim if you were a tourist visiting Ireland? Yes. The Occupiers' Liability Act 1995 protects all lawful visitors regardless of nationality. See tourist accident claims in Ireland.

References

  1. Occupiers' Liability Act 1995 (revised), Law Reform Commission, accessed April 2026.
  2. Injuries Resolution Board, Citizens Information, updated November 2025.
  3. Statute of Limitations 1957, Irish Statute Book, accessed April 2026.
  4. Personal Injuries Guidelines, Judicial Council, 2021.
  5. Careful Where You Tread: Important Changes to Law on Occupiers' Liability in Ireland, William Fry, 2023.
  6. Occupiers Act Issues, Irish Legal Guide, accessed April 2026.
  7. S.I. No. 489/2014 Health (Provision of Food Allergen Information), Irish Statute Book, 2014.
  8. Food Allergens: Advice for Consumers, FSAI, accessed April 2026.
  9. 127 Enforcement Orders Served on Food Businesses in 2025, FSAI, January 2026.
  10. Personal Injuries Resolution Board Act 2022, Irish Statute Book, 2022.
  11. Award Values Report H2 2024, Injuries Resolution Board, 2024.
  12. Civil Liability Act 1961, Section 34, Irish Statute Book, accessed April 2026.
  13. Man awarded €35,250 damages for Fallon and Byrne fall, Irish Times, February 2015.
  14. Child awarded €41k for soup spilling accident, Coleman Legal Partners, accessed April 2026.
  15. High Court: Woman awarded €20K for slip and fall, Irish Legal, accessed April 2026.
  16. Personal Injury Case Law, Moran & Ryan Solicitors, accessed April 2026.
  17. Public Liability Accident Report, Injuries Resolution Board, accessed April 2026.
  18. Circuit Court Civil Cases, Courts Service of Ireland, accessed April 2026.

Related pages on this site

Public liability claims in Ireland

Occupiers' Liability Act 1995 explained

Slip, trip and fall claims

Wet floor accident claims

Evidence for public liability claims

Public liability compensation in Ireland

Time limit for public liability claims

Public liability claims through the IRB

Speak with a Dublin public liability solicitor

This information is for educational purposes only and does not constitute legal advice. Every case is different and outcomes vary. Consult a qualified solicitor for advice specific to your situation. In contentious business, a solicitor may not calculate fees or other charges as a percentage or proportion of any award or settlement.

Gary Matthews Solicitors

Medical negligence solicitors, Dublin

We help people every day of the week (weekends and bank holidays included) that have either been injured or harmed as a result of an accident or have suffered from negligence or malpractice.

Contact us at our Dublin office to get started with your claim today

Gary Matthews Solicitors
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